Privacy Policy

Geographic scope

This website and the services described here are primarily directed at users located in Germany and the European Economic Area. The data controller is established in Germany. If you access this website from other territories, please be aware that local data protection laws may differ and that we do not direct our services at jurisdictions where the offering would be restricted.

Topic and nature of the website

This website provides information about Tensovar, a dietary supplement (food supplement) intended for adults. The content is for general informational and commercial purposes only. Tensovar is not a medicine and is not presented as a treatment, cure or prevention for any disease or health condition. Any advertising or promotional content on this site is intended to comply with applicable advertising standards, including Google Ads policies for dietary supplements and health-related content.

Data controller and contact details

The party responsible for the processing of personal data in connection with this website and the Tensovar product for the purposes of the General Data Protection Regulation (GDPR) is:

Dryxalonshyx
Darmstädter Landstraße 106, 60598 Frankfurt am Main, Germany

Email contacts: info@dryxalonshyx.world, contact@dryxalonshyx.world, support@dryxalonshyx.world, help@dryxalonshyx.world

Types of personal data processed

Depending on how you use this website and our services, we may process the following categories of personal data:

• Identification and contact data such as name and email address provided via forms.
• Communication data such as the content of messages you send to us.
• Technical and usage data such as IP address, device and browser information, access times and pages viewed, subject to your cookie preferences.

Purposes and legal bases of processing

We process personal data only for specified, explicit and legitimate purposes and in accordance with applicable data protection law. In particular, we process personal data for the following purposes and legal bases:

• To respond to your enquiries and to communicate with you in relation to Tensovar and our website (Article 6(1)(b) and (f) GDPR).
• To perform pre-contractual steps at your request and, where applicable, to manage orders (Article 6(1)(b) GDPR).
• To operate, secure and improve our website, including the use of strictly necessary cookies (Article 6(1)(f) GDPR).
• With your consent, to use optional analytics or marketing cookies in order to understand the use of our website and to provide information about our products (Article 6(1)(a) GDPR).
• To comply with legal obligations, such as record-keeping obligations under commercial and tax law (Article 6(1)(c) GDPR).

Cookies and similar technologies

We use cookies that are strictly necessary for the operation of the website and, subject to your consent, analytics and marketing cookies. Detailed information about the individual cookies, their purposes and storage periods is provided in our Cookie Policy. You can adjust your preferences at any time via the cookie banner or settings link on the website.

Recipients and international transfers

Personal data is only shared with third parties where this is necessary for the purposes described above, where we are legally obliged to do so, or where you have given your consent. Categories of recipients may include:

• Service providers (processors) such as hosting providers, maintenance providers or communication service providers.
• Professional advisers such as legal or tax consultants, where necessary.
• Authorities and public bodies where required by applicable law.

Where personal data is transferred to countries outside the European Economic Area, we ensure an appropriate level of data protection through suitable safeguards such as standard contractual clauses or adequacy decisions.

Retention periods

We retain personal data only for as long as necessary for the purposes described in this Privacy Policy or as required by legal retention obligations. The relevant periods depend on the nature of the data and the context of processing, for example:

• Communication data is usually retained for the duration of the correspondence and any applicable limitation periods.
• Contractual data and invoices are stored for the statutory retention periods under commercial and tax law.
• Cookies are stored for the periods stated in the Cookie Policy, unless you delete them earlier in your browser settings.

Your rights under GDPR

Subject to the conditions set out in the GDPR and applicable national law, you have the following rights in relation to your personal data:

• Right of access to the personal data we hold about you.
• Right to rectification of inaccurate or incomplete data.
• Right to erasure, where the legal conditions are met.
• Right to restriction of processing in certain circumstances.
• Right to data portability, where processing is based on consent or contract and carried out by automated means.
• Right to object to processing based on legitimate interests, including profiling based on those interests.
• Where processing is based on consent, the right to withdraw consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

You also have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement. In Germany, this may be the competent data protection authority of your federal state.

Data security

We implement appropriate technical and organisational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access. These measures are regularly reviewed and adapted in line with the state of the art and the associated risk.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our processing activities, legal requirements or technical developments. The latest version is always available on this page and is indicated by the date under “Last updated”.